Frequently Asked Questions

Frequently Asked Questions

Can I bring my own cat?

Contrary to popular belief, cat cafes do not allow customers to bring their own cats to the premises. The main reason for this is to avoid the spread of illness however we also do not want to upset the feline harmony which we have worked so hard to achieve!

Are children allowed in the cafe?

We have implemented a policy which allows children over 10 years of age in the cafe. We have found that the cafe environment is not suited to children under 10 years of age. We ask that children over 10, typically 10-14, are accompanied by at least 1 adult to every child. Please contact us if you need further information.

Where do the cats sleep at night?

The cats are resident within Maison de Moggy and it is their home. Once the visitors have gone home the cats have the run of the cafe for the whole night. The cafe is monitored inside and out by CCTV and protected by alarms.

Are the cats neutered/spayed?

All our cats have been neutered in accordance with veterinary advice.

How do you ensure your cats’ welfare?

Our cat family have grown up together since being small kittens and have been socialised with Humans from a very young age.
We took our time in finding the correct veterinary team to look after our speciality cats’ needs and we found it in Oak Tree Vet Centre. Alistair and his team have been familiar with all of our cats since they were kittens and know their individual needs. We have also taken the time to consult with leading experts in feline medicine and behaviour.

All of our cats had the recommended vaccinations at an early age and receive regular preventative treatments for parasites such as worms and fleas. Our dedicated cat nanny is on hand each day to ensure that the cats’ needs are met and to spot early signs of stress should any of our cats need some solitary rest from the cat café environment. At all times during the day the cats have access to their Day Bedroom where they can snooze quietly if they want to rest.

What if I am allergic to cats?

We use high quality HEPA air purifiers and clean the cafe area frequently to reduce the effects of cat allergies. You may wish to take precautionary measures such as anti-histamines however if you are unsure at all please visit your GP.

Can I bring my own toys?

We have ensured that our cats have all the tools for play and adventure that they could possibly need and we ask that customers do not bring their own toys. If you think there are any additional toys which the cats would benefit from please let us know!

Can I bring my own treats?

Our cats are fed a healthy and balanced diet according to their individual needs. In order to maintain this we ask customers not to bring any outside food into Maison de Moggy. Please also do not let them eat your cake crumbs!

Are your cats rescues?

While rescued cats can be the right choice for a home environment it is our opinion that the cafe is not a suitable home for them. Cats have very, very specific social needs and trying to make cats from different backgrounds come together and interact with a lot of strangers is a recipe for stress and stress related illnesses which cats are very prone to. Our family have grown up together in the cafe environment and as such view it as their own, safe territory. We instead have chosen to support cat rescue in other ways.